Phone, email, or chat - or you can send case details directly from within the portal.
Check out this video.
While Logged Into the Software
Send a case for review
- Login at portal.covisum.com.
- Click the support button located in the right-hand corner of the screen.
- This announcement will pop up. Click “Continue.”
- Make sure to hit close to complete the process. At this time, you will call support to speak with a customer representative.
In-App Live Chat
- Login to portal.covisum.com.
- Look for the blue chat icon in the bottom, right-hand corner.
3. Click the icon to open the chat box.
4. Type your message and hit the paper airplane icon to send.
Call or Email Us
Reach us at 1-877-844-7213 or firstname.lastname@example.org. Our support team is available Monday-Thursday 7:30 a.m. to 5 p.m. CT and Friday 7:30 a.m. to 2 p.m. CT.